Because our products are digital downloads, all sales are final. Once a file has been purchased and downloaded, we cannot issue refunds, cancellations, or exchanges.
Exceptions: - If you experience technical issues (such as a corrupted file, broken link, or download error), please contact us within 14 days of purchase. - We will gladly provide a replacement file or work with you to ensure you receive the product you ordered.
Please note: - Refunds will not be given for change of mind or accidental purchases. - It is the customer’s responsibility to ensure they have the correct software or device to open and use the files.
Contact: For support, please email us at 📧 contact@brightoneplay.com. We are committed to making sure you have a smooth experience with our digital products.
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